Question 1

What is Triphacked?

Accepted Answer

Triphacked offers practical travel guides packed with proven strategies for flying smarter, getting hotel upgrades, and traveling better for less. Each guide is a complete, actionable playbook.

Question 2

What format are the guides in?

Accepted Answer

All guides are available as PDF and EPUB. You can read them on your phone, tablet, computer, or e-reader. PDFs can also be printed.

Question 3

How quickly will I receive my guide after purchase?

Accepted Answer

Instantly. After your payment is processed, you'll receive an email with a download link. You can also download it from the My Orders page after logging in.

Question 4

What payment methods do you accept?

Accepted Answer

We accept all major credit and debit cards (Visa, Mastercard, American Express) through Stripe — our secure payment processor.

Question 5

Is my payment secure?

Accepted Answer

Yes. All payments are processed by Stripe, a PCI Level 1 certified payment provider. Your card details are encrypted and we never store them on our servers.

Question 6

How do I download my guide after purchase?

Accepted Answer

After purchase, you'll receive an email with a download link. You can also log in to the website using the same email and download from the My Orders page.

Question 7

How many times can I download the guide?

Accepted Answer

Your download link is active for 7 days and allows up to 5 downloads. If you need access again, just contact us.

Question 8

What if my download link expired?

Accepted Answer

Email us at hello@triphacked.com and we'll generate a new download link for you.

Question 9

Can I get a refund?

Accepted Answer

Absolutely! All guides come with a 30-day money-back guarantee. If the guide doesn't meet your expectations, we'll refund you — no questions asked.

Question 10

How do I request a refund?

Accepted Answer

Send an email to hello@triphacked.com with the email address you used for the purchase or your order number. Refunds are processed within 14 days.

Question 11

How do I log in?

Accepted Answer

On the login page, enter your email address and we'll send you a magic link. No password needed — just click the link in your email.

Question 12

I don't have an account — how do I create one?

Accepted Answer

An account is created automatically with your first purchase. To log in, use the same email address you used when buying your guide.

Często zadawane pytania

General

Payment

Downloads & Access

Refunds

Account