Terms of Service

Effective as of February 24, 2026

1. General Provisions

  1. These Terms of Service ("Terms") govern the use of the TripHacked website available at https://triphacked.com (the "Website") and the sale of Digital Content through the Website.
  2. The Website is owned and operated by:(the "Seller"). The Seller is a sole proprietorship registered in Poland under Polish law.
  3. By placing an order through the Website, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Website or purchase any products.

2. Definitions

  1. Digital Content — a travel guide (e-book) in PDF and/or EPUB format, delivered electronically.
  2. Buyer — any individual or entity that makes a purchase through the Website.
  3. Order — the Buyer's request to purchase Digital Content, constituting an offer to enter into a contract for the supply of Digital Content.
  4. Payment Processor — Stripe, Inc. (510 Townsend Street, San Francisco, CA 94103, USA), which handles payment processing on behalf of the Seller.

3. Technical Requirements

To use the Website and access Digital Content, you need:

  1. A device with internet access and a web browser that supports JavaScript and cookies;
  2. A valid email address;
  3. Software capable of opening PDF files (e.g., Adobe Acrobat Reader) or EPUB files (e.g., Apple Books, Calibre, Google Play Books).

4. Ordering Process

  1. Product listings on the Website constitute an invitation to make an offer and are not binding offers.
  2. All prices are displayed in US Dollars (USD) and include all applicable taxes.
  3. To place an Order, the Buyer:
    1. selects the desired Digital Content and proceeds to the checkout form;
    2. provides an email address and selects their country;
    3. optionally requests an invoice and provides billing details;
    4. accepts these Terms of Service;
    5. consents to the delivery of Digital Content before the expiration of the withdrawal period (where applicable);
    6. is redirected to the Payment Processor's page to complete payment.
  4. The contract for the supply of Digital Content is formed upon confirmation of payment by the Payment Processor.

5. Payments

  1. Payments are processed securely by Stripe, Inc. The Seller does not store your credit card information.
  2. Accepted payment methods include: credit/debit cards (Visa, Mastercard, American Express), Apple Pay, Google Pay, and other methods available through Stripe.
  3. Order fulfillment begins after the Seller receives confirmation of successful payment authorization from Stripe.

6. Delivery of Digital Content

  1. Upon successful payment, the Buyer receives an email containing download links for the Digital Content in both PDF and EPUB formats.
  2. Download links are valid for 7 days from the date of purchase and allow a maximum of 5 downloads.
  3. The Buyer may also download the Digital Content from the "My Orders" page after logging into their account on the Website.
  4. If you experience any technical issues with your download, please contact us at [email protected].

7. Right of Withdrawal (EU/EEA Consumers)

  1. If you are a consumer residing in the European Union or European Economic Area, you have the right to withdraw from a distance contract within 14 days without giving any reason.
  2. However, by consenting to the immediate delivery of Digital Content during the checkout process, you acknowledge that you lose your right of withdrawal once the Digital Content has been delivered. This is in accordance with Article 16(m) of the EU Consumer Rights Directive (2011/83/EU).
  3. If the Digital Content has not yet been delivered and you wish to exercise your right of withdrawal, please contact us at [email protected].

8. Satisfaction Guarantee

  1. Regardless of the statutory withdrawal rules above, the Seller offers a voluntary 30-day Satisfaction Guarantee on all Digital Content purchased through the Website.
  2. Under this guarantee, you may request a full refund within 30 days of purchase — no questions asked.
  3. To request a refund under the Satisfaction Guarantee, send an email to [email protected] with:
    1. the email address used for the purchase (or your order number);
    2. a statement that you wish to use the Satisfaction Guarantee.
  4. Refunds will be processed within 14 days of receiving your request, using the same payment method used for the original purchase.
  5. The Satisfaction Guarantee is a voluntary commitment by the Seller and does not limit any statutory rights you may have under applicable consumer protection laws.

9. Complaints

  1. The Seller is responsible for delivering Digital Content that conforms to the contract.
  2. If the Digital Content does not conform (e.g., corrupted files, missing content), you may file a complaint by emailing [email protected] with:
    1. a description of the issue;
    2. the date of purchase (or order number / email used for purchase);
    3. your preferred resolution.
  3. The Seller will respond to complaints within 14 days of receipt.

10. License and Intellectual Property

  1. Upon delivery, the Seller grants the Buyer a non-exclusive, non-transferable, personal license to use the Digital Content for private, non-commercial purposes only.
  2. The Buyer may not copy, distribute, share, resell, sublicense, or publicly display the Digital Content, in whole or in part.
  3. All Digital Content is protected by copyright under applicable Polish and international copyright laws, including the Berne Convention.
  4. All trademarks, logos, and other intellectual property displayed on the Website are the property of the Seller or their respective owners.

11. Licensing Disclosure (California Residents)

In accordance with California Civil Code Section 1713 (AB 2426): When you purchase Digital Content from this Website, you are acquiring a license to access and use the Digital Content — you are not acquiring an unrestricted ownership interest in the Digital Content. Your rights to the Digital Content are subject to the license terms described in Section 10 above. The Seller may not revoke your access to previously downloaded Digital Content unless required by law, a court order, or as part of a refund.

12. Personal Data

The Seller is the data controller for personal data collected through the Website. For detailed information about how your data is collected, used, shared, and protected, please refer to our Privacy Policy.

13. Disclaimer and Limitation of Liability

  1. The Digital Content is provided for informational and educational purposes only. It does not constitute professional advice (legal, financial, medical, or otherwise).
  2. The Seller makes no guarantees regarding specific outcomes or results from using the Digital Content.
  3. To the maximum extent permitted by applicable law, the Seller's total liability arising from or related to your use of the Website or Digital Content shall not exceed the amount you paid for the specific Digital Content giving rise to the claim.
  4. Nothing in these Terms limits or excludes liability that cannot be legally limited or excluded, including liability for fraud or willful misconduct.

14. Governing Law and Dispute Resolution

  1. These Terms are governed by and construed in accordance with the laws of the Republic of Poland.
  2. If you are a consumer, mandatory consumer protection provisions of the country in which you reside shall apply to the extent that they provide greater protection than Polish law.
  3. EU consumers may use the European Commission's Online Dispute Resolution platform at https://ec.europa.eu/consumers/odr.
  4. For any disputes not resolved through the above mechanisms, the competent courts of the Republic of Poland shall have jurisdiction, except where mandatory consumer protection laws grant you the right to bring proceedings in your country of residence.

15. Changes to These Terms

  1. The Seller reserves the right to modify these Terms. Any changes will not affect Orders placed before the changes take effect.
  2. Updated Terms will be posted on this page with a revised effective date. Your continued use of the Website after changes are posted constitutes acceptance of the updated Terms.

16. Contact

For questions about these Terms, please contact us: